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DfT/278/17/MCA. Change Analyst - Knowledge and Information Management - Southampton, Hampshire, United Kingdom,


Do you have experience in introducing improvements or new ways of working? Would you like the opportunity to be part of a digital strategy to work electronically, and reduce our use of paper within the Maritime and Coastguard Agency (MCA)?

This role is based within the Knowledge and Information Management Programme (KIM) who will design and implement an agency wide solution to improve content management, document and records management and collaboration within MCA.

The role has ownership of the full implementation life-cycle within their assigned Directorate (including planning, communications, analysis, testing, migration, training and go-live), whilst also acting as the lead change/business analyst.

Role Responsibilities:

• Support and conduct business analysis/information gathering. For example: collect information on business activities and related document inputs and outputs, filing and finding needs, intranet and extranet publishing and content needs, information handling and collaboration needs, issues and requirements
• Collect information and create the required documentation for document management and collaboration, intranet and extranet
• Produce the plan and approach for; network drive migration, training plan, communications plan, test/user acceptance plan
• Deliver training and go-live support
• Attend project meetings, produce weekly reports, report risks and issues
• Lead Directorate specific meetings and communications

Essential Requirements:

• Experience of planning and co-ordinating tasks, business activities or workstreams as part of a small project or business as usual
• Experience of running workshops
• Experience of introducing improvements or new solutions/ways of working
• Some experience in information management and organisation (e.g. fileplans, intranets, databases, paper records/archives) would also be desirable

The role will involve some travel to other MCA sites at key stages of the project, including overnight stays. A valid driving licence would be desirable.

The post is offered on a Fixed Term contract for 18 months with a possibility of permanency.

You should use the Civil Service Competency Framework, referring to the relevant competency definitions for the grade advertised.

The Indicators listed on the attached document have been identified as most appropriate; please ensure that the evidence in your application meets the requirements of the role.


We'll assess you against these competencies during the selection process:
Delivering at pace Changing and improving Leading and communicating Collaborating and partnering Seeing the big picture
You must provide evidence against the following on your application form:
Delivering at pace Changing and improving
Civil Service Competency Framework


Civil Service pension schemes may be available for successful candidates.

Besides the rewarding nature of the job itself, the benefits that come with it are excellent.

The package includes generous leave entitlement, attractive pension options, flexible working and other policies to enable a good work/life balance, including beneficial childcare arrangements.

You'll also benefit from our commitment to nurturing and developing talent.

Things you need to know


Successful candidates must pass basic security checks .

Nationality statement
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules .

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Selection process details
Feedback will only be provided if you attend an interview or assessment.

Nationality requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here .


Candidates in their probationary period are eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Salary: £29,832 - £32,367. Date posted: 20/04/2017