logo for Harvey Nash Plc

Head of Estates - Edinburgh, Midlothian, United Kingdom,

Head of Estates
12 Month Contract (possibility of extension)
£400-500 DOE (outside IR35)


Property Portfolio Management

Building Maintenance:
Develops a maintenance strategy for the property portfolio
Property and Asset Management:
Influences the development of a corporate estates strategy
Develops an operational plan for the use of property and assets

Quality Management and Customer Service

Customer Service:
Leads and manages a customer-centric facilities management service
Develops, implements and evaluates a facilities management customer service strategy
Stakeholder Relationships:
Creates and evaluates relationships with stakeholders, negotiating and resolving conflict.
Influences and enhances relationship[s with stakeholders for mutual benefit.


Financial Management:
Ensures financial probity
Informs the corporate planning process and evaluates performance against budgets


Environmental Management:
Influences the development of a sustainable environmental management strategy and policy.

Facilities Management

Sector Knowledge:
Understands the changing role, scope and impact of facilities management strategy and policy.

Business Continuity and Compliance

Risk Management:
Develops and evaluates the effectiveness of a facilities management risk strategy in the context of Registers of Scotland risk management policy

Develops and evaluates the effectiveness of facilities management policies to meet corporate governance obligations to comply with all legislative, statutory and regulatory requirements

Procurement and Contract Management

Contract Management:
Develops a contract management policy, criteria and performance management with FM Service Providers

Estates Management Policy:
Evaluates the coherence and fitness for purpose of estates management policies to deliver the strategy and meet legislative requirements.
Security and Information Assurance Strategy:
Leads the development and implementation of a Security Improvement Plan and Information Assurance strategy.

Leadership and Management

Project Management:
Directs and sponsors multiple facilities management projects, managing project relationships, interdependencies and risks.

People Management:
Provides strategic motivational leadership to people development and influence corporate culture, values and behaviours.

Change Management:
Promotes the vision and leads strategic change and manages the impact on facilities management.

Business Support Services Management

Service Innovation:
Forecasts trends and facilities management market opportunities, encouraging creativity and embedding innovation within service provision
Identifies and exploits value-creating opportunities for innovation in facilities management products and services.

Managing Service Delivery:
Creates an operational plan to manage the delivery of a portfolio of facilities management services

Essential Experience

Proven track record of leading teams at a senior level
Financial management skills
Project management skills and experience
Extensive experience of working within an Estates environment at a senior level
Experience of developing and implementing strategies
Experience of managing outsourced contracts, services and external resource providers, including tender and managing project budgets.

Desirable Experience

Educated to degree level or equivalent in Facilities Management
Construction project management experience
Experience of Environmental/Sustainability systems.
Experience of Procurement tendering processes