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Operational Risk Manager - Tunbridge Wells, Kent, United Kingdom,


AXA PPP healthcare have a vacancy for an Operational Risk Manager with specific experience of successfully working with the first line to develop, articulate and measure internal controls.

What you'll be doing

This role is based in Tunbridge Wells and reporting to the Head of Operational Risk. You will support the existing Operational Risk Manager to deliver AXA PPP healthcare's Internal Control Programme, extending the scope of this to four subsidiary companies. You will assist the first line to clearly articulate their key controls, perform design effectiveness testing, and prepare the controls for operational effectiveness testing; ensuring that any gaps or deficiencies against key risks have actions in place to remediate. In addition, you will support the Head of Operational Risk with other risk management activity as required, which could include Solvency II reporting, attendance at and risk management support for subsidiary risk committees, first line training to use a new risk management system and development of Key Risk Indicators.

Control Framework

You'll work with the existing Operational Risk Manager in AXA PPP healthcare in the roll out of the control framework to AXA PPP healthcare's subsidiaries, ensuring that all business functions have formally identified their key controls and have actions plans to address any control gaps or deficiencies highlighted through control effectiveness review and independent 2nd line testing. You will be working to deadlines agreed with AXA UK and AXA Group, providing regular updates on progress. AXA PPP healthcare's subsidiaries vary in size and scope of activity, so it will be essential to ensure that the approach taken to document controls is proportionate to the individual entities, and that their key risks are fully addressed. A new risk management system is being Embedded in the company which will require training to all first line users, and support when using this.

Solvency II

You may be required to support the existing team in the delivery of pillar I operational risk capital, engaging with senior management across all key business areas to ensure all material risks have been identified and quantified using methodology that has been developed over a number of years. This includes various analyses and reporting required by AXA Group and Solvency II requirements.

Risk Management

You may be required to provide guidance and support to the business to raise material risk events in accordance with the Escalation Policy, ensuring that there is a culture towards promptly raising awareness of issues, addressing both the immediate issue and root cause(s) of risk events that arise, ensuring that any control deficiencies identified are mapped back to the internal control framework.

You'll also provide risk management guidance and support to AXA PPP healthcare's subsidiaries, helping them to increase the maturity of their risk management frameworks.

Risk Reporting

You will share your risk management expertise with the existing team to help develop improved key risk indicators with the first line, and where required oversee the reporting to the Operational Risk Committee.

What we're looking for

We are looking for someone who has a proven track record of developing and embedding internal control frameworks with the first line, and someone who has a wealth of risk management experience that they are ready to share with less experienced team members to help further their development and understanding.

Further requirements are:

  • To be qualified in Risk Management or other relevant professional qualification
  • A minimum of 3 years post-qualification experience and at a senior level within a regulated financial services firm demonstrating sound provision of business leadership and management of risk
  • Excellent stakeholder management and relationship building skills across different levels of staff seniority
  • Good problem solving ability
  • Good understanding of general financial services processes and wider industry
  • Ability to influence and present risk management as a value adding activity
  • Good oral/written communication with excellent attention to detail
  • Broad understanding of Solvency II and other applicable legislation
  • Ability to manage own workload with multiple tasks simultaneously
  • Flexible approach
  • Self motivated, energetic team player
  • Good general IT skills