logo for TFS Healthcare

Out of Hours Consultant - London, United Kingdom,

Out of Hours Consultant

TFS Healthcare is an award-winning recruitment agency that specialises within the healthcare recruitment sector which supplies Nurses to the NHS, Private Hospitals and Care Homes throughout the UK.

We provide staff to some of the largest private and public sector organisations in the UK and are committed to meet the staffing demands of our client hospitals. The business delivers an out of hours' service for clients ensuring continuity of service throughout the day, evenings and weekends. As a result, we are now looking to recruit additional Out of Hours Consultants to join the out of hours' team.

Main Purpose of the role

TFS Healthcare are looking for candidates to join our Out of Hours team in central London.

Our out of hours team facilitate the demand supplying Nurses and healthcare professionals outside of regular office hours and strive to assist clients to fill shifts at short notice.

The ideal candidate will maintain and build strong relationships with key clients, delivering on all their recruitment needs. Strive to increase the fill ratio of vacancies for their key accounts by ensuring that the highest quality of candidates is submitted and placed.

Out of Hours Consultant

Experience and Skills

  • Customer Service or Call Centre experience - desirable
  • Effective communication skills - essential
  • Ability to work well within a team as well as independently motivated
  • Organised and proactive approach to work
  • Excellent telephone manner and strong customer service focus
  • Good interpersonal skills
  • Ability to work confidentially
  • Excellent written and spoken English - essential
  • Microsoft Office Literate

Key Tasks / Responsibilities:

  • Deal with phone-based queries
  • Follow up on candidates that have been contacted by us regarding shifts
  • Proactively source candidates - availability calling
  • Proactively speak to and build relationships with Site & Bed Managers to gain shifts
  • Proactively 'spec in' available candidates to NHS Trusts
  • Deliver a full and comprehensive hand-over of work each night to relevant team or recruitment consultant
  • Dealing with any queries in relation to current bookings
  • Any other adhoc duties deemed to be reasonable by the company

Ideally, we are looking for candidates to work the night shift covering from 6pm to 8am whilst being flexible to work a range of shifts Monday to Friday. Shifts also run on weekends and bank holidays from 6am to 9pm. The role will be on a rota basis and can offer flexible hours to suit. This role would be suitable for candidates looking for work outside of a 9-5 working hours or full-time students preferably studying Nursing or a similar course.

For further information and an immediate discussion, please contact Laura Wilson or APPLY BELOW.

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